1. Information We Collect

We collect information in the following ways:

Information you provide directly, such as when you fill out a contact form, request a quote, or call us: name, phone number, email address, and project details (type of space, timeline, project size, and similar details).

Information collected automatically, such as through cookies, Google Ads, and analytics tools: IP address, browser and device type, pages visited and time spent on the Site, and referring website or search terms.

2. How We Use Your Information

We use the information we collect to respond to quote requests and inquiries, contact you about your project by phone, email, or text, improve our website and services, measure and improve the performance of our advertising (including Google Ads), and comply with legal obligations.

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information with service providers who help us operate our business (e.g. scheduling software, email providers, hosting providers), Google Ads / Google LLC when you submit a lead form through a Google ad, and legal authorities if required by law or to protect our rights.

We do not share your information with third parties for their own marketing purposes.

4. Cookies & Tracking

Our Site may use cookies and similar tracking technologies (including Google Analytics and Google Ads conversion tracking) to understand how visitors use our Site and to measure the effectiveness of our advertising. You can disable cookies through your browser settings, though some parts of the Site may not function as intended.

5. Data Retention

We retain your personal information only as long as necessary to respond to your inquiry, complete a project, or comply with legal, accounting, or reporting requirements.

6. Your Rights

Under Canadian privacy law (PIPEDA) and applicable Alberta legislation, you have the right to ask what personal information we hold about you, request corrections to inaccurate information, withdraw consent to future communications, and request deletion of your information, subject to legal record-keeping requirements.

To make a request, contact us using the information below.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children's Privacy

Our Site and services are not directed at individuals under 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.